{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"YOUR HOME. THEIR WORKPLACE. - Episode 4 With Guest Dr Shabnam Berry Khan of Psychworks Associates on trauma, interdisciplinary wheel, value-based recruiting and more","description":" Ep 4 \u2013 Dr Shabnam Berry Khan of Psychworks Associates on trauma, interdisciplinary wheel, value-based recruiting and more     Welcome to Episode 4 in this Series 1 of YOUR HOME. THEIR WORKPLACE. In this episode I  talk about \u201cTeleworkers\u201d \u2013 the name in the 1980s for Virtual Assistants of today. Then I talk with Dr Shabnam Berry Khan, psychologist, case manager, business owner of Psychworks Associates.  As a case manager, Shabnam and her team work with people with multiple complex disabilities. The majority of her clients have care staff \u2013 support workers, rehabilitation assistants, buddies and more - who work in the clients\u2019 homes.   What are the challenges that are faced? There are many. As a psychologist, you\u2019d expect Shabnam to deal with trauma, she says: \u201d The bottom line is we're working with people and where there's people, there's trauma. That's the truth of it and it informs everything we say, everything we do, how we interact with one another. So in order to be a good anything with people - case manager, HR person - you have to consider employees, you have to think about that trauma informed perspective. What is this person bringing? That's the issue right here and right now. But what is all the other baggage that they're bringing with them that is colouring how they're interacting with me right now.\u201d  There is much to unpack and Shabnam brings an honest perspective \u2013 it's not all roses. We talk about how to recruit in this very difficult sector that encroaches on people\u2019s private lives. It\u2019s not only about the job role, but about the people involved. The different layers of people.  I loved Shabnam\u2019s description of what I have heard of as a \u201cmultidisciplinary team\u201d. She says: \u201cSo we try and work more interdisciplinary. Everyone is connected to everyone else. And I describe it as kind of like a wheel. You\u2019ve got the hub, the clients, and then you\u2019ve got the spokes going out. But if you don\u2019t have the tyre around the edge ...\u201d  In essence, the case manager\u2019s role is bringing people together, helping the employees carry out their role, to bring ideas to the table, to meet certain standards, to support their performance, whilst realising that not all suggestions and ideas will work for a particular client or a particular family. The case manager needs to ensure that the carers are valued, even though there is not really a clear career path, and the role may prove monotonous, or they may not fit with a client of a family -  another aspect of employing care workers.  Shabnam ends by saying \u201cMay God bless the support worker!\u201d  Thank you Shabnam for your time and very interesting points of view. Visit Psychworks Associates webpage and follow them on LinkedIn.  https:\/\/www.linkedin.com\/in\/dr-shabnam-berry-khan-psychworks\/   Thank you for joining us on YOUR HOME. THEIR WORKPLACE. Subscribe to the podcast so you don\u2019t miss our next show next month.  I\u2019d love you to connect with me on LinkedIn and sign up to receive my LinkedIn newsletter, called HR with Cecily - Employing People in Your Home.  Find my book - Employing Care Staff in Your Home - on Amazon or Lulu.com. It\u2019s in paperback or e-book. But if you prefer to listen to your books get the audiobook.  Be the first two people to subscribe this month to YOUR HOME. THEIR WORKPLACE and receive a free paperback copy of Employing Care Staff in Your Home. All you have to do is email me at cecilylalloo@gmail.com and tell me that you\u2019ve subscribed and suggest a topic for a future episode, ask a question relating to employing care staff in your home, or write a review.    Remember, YOUR HOME is THEIR WORKPLACE, so make it a space that inspires you and inspires the people you employ to care for your loved one.   I look forward to spending time with you and in the meantime, stay safe. Stay well.  This podcast is brought to you by Cecily Lalloo, advocate for employers, employing care staff because YOUR HOME is THEIR WORKPLACE.    Links:  Employing Care Staff in Your Home at Amazon or Lulu  https:\/\/www.amazon.co.uk\/Employing-Care-Staff-Your-Home\/dp\/1447849485  https:\/\/www.lulu.com\/shop\/cecily-lalloo-and-cecily-lalloo\/employing-care-staff-in-your-home\/paperback\/product-75d44g.html?page=1&pageSize=4  ","author_name":"YOUR HOME. THEIR WORKPLACE.","author_url":"https:\/\/linktr.ee\/cecilylalloo","html":"