{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"Dr. Steven Harrison: Redefining Leadership in Seniors\u2019 Care ","description":"For this episode of Healthcare Change Makers, we sat down and had a captivating conversation with Dr. Steven Harrison, the CEO of Tri-County Mennonite Homes. Steven has a wealth of experience as a seasoned leader in long-term care. Throughout the episode, you\u2019ll hear all about his insights from working internationally and how this experience has shaped his views about Canada embracing global perspectives and solutions for challenges at home. We also learned more about Steven\u2019s career journey, beginning as a PSW and his decision to pursue a career in leadership focusing on system design and change, rather than becoming a clinician. Furthermore, Steven also discusses overcoming the most pressing issues in seniors\u2019 care, such as the damage caused by the pandemic, and the coordinated efforts needed to recover and adapt. We also talk about a much-needed shift from large-scale institutional models to more personalized, community-based care, emphasizing the importance of adapting to modern societal needs. When speaking about his leadership values, Steven believes in the importance of hard work, resilience, giving back to his community and learning from failure. As a healthcare leader, Steven says it\u2019s critical to be vulnerable and selfless, especially when it comes to inspiring his staff and providing a safe space for them to express their concerns. Steven also talks about how impactful it is for his staff to create opportunities for them to be their best selves by focusing on their strengths and pushing them out of their comfort zones. Quotables: \u201cLeadership is truly a privilege. You hear people say that a lot, but it is. It becomes very real when it impacts you directly as a leader. So, I always take that approach that you have to be selfless, supportive, community oriented, focused \u2013 those kinds of things, but it\u2019s not a birthright being in a leadership role. What this also taught me is be ready for tomorrow and learn from every single opportunity that presents itself to you.\u201d \u2013 SH \u201cVulnerability is key to leadership. It\u2019s not about crying in a meeting or anything like that. It\u2019s really about understanding that you have a role and a place within the organization, and people look up to you constantly.\u201d \u2013 SH \u201cIn my home, in the community, working for home care, the experiences all those years ago is so different from today. Our needs have changed. The system\u2019s changed. Expectations have changed. But what has stayed core to all of this is that compassion, the perseverance, the willingness to go above and beyond. That\u2019s what makes you a great clinical support person and PSW.\u201d \u2013 SH \u201cI always joke with people \u2013 my luggage feels heavier coming home than when I go out into the world because I\u2019m bringing that much more depth and understanding of people and all that work I\u2019ve done when I come back.\u201d \u2013 SH \u201cMost people I\u2019ve met in health and social services come into the field out of a place of wanting to help in some way. You don\u2019t come here because you want to be a millionaire. There are other options to do that. You come here because this is your calling, so to speak, and as one of my team would say here, it gets you in your feels like it really is an emotional response to things. That makes the job a whole lot easier when you start from that place.\u201d \u2013 SH \u201cI look at our organization, and we are not just a building. It\u2019s bricks and mortar, but what happens inside that building is what will set us apart. It is inspiring people to operational excellence. It\u2019s not the edifice that will make this house a home, it is what they will do inside this home that will make it rich and lively and I think that is the most important part.\u201d \u2013 SH \u201cI was once told, compromise when you can, but never be intransigent. Always remember, shifting your position is not a sign of weakness, it\u2019s a sign of learning from the room, growing your position and actually inspiring others.\u201d \u2013 SH \u201cYou need to manage your reputation, but you have to stay true to who you are, stay true to that character, and hold that near and dear to your heart. It\u2019s not a popularity contest being in leadership, so don\u2019t expect everyone to love you, but certainly don\u2019t expect everyone to hate you either. Find your middle ground but be comfortable in you own skin and who you are.\u201d \u2013 SH Mentioned in this Episode: Tri-County Mennonite Homes AdvantAge Ontario Ontario Hospital Association (OHA) Infection Prevention and Control Canada (IPAC) Access More Interviews with Healthcare Leaders at HIROC.com\/podcast Follow us on LinkedIn, Twitter, Instagram, and listen on Apple Podcasts, Spotify, or wherever you get you favourite podcast. Email us at communications@hiroc.com. ","author_name":"Healthcare Change Makers","author_url":"http:\/\/www.hiroc.com","html":"