{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"Conversation Lab \u2014 Using Calibrated Questions","description":"  Being an extraordinary relationship manager means being extraordinary at using questions skillfully.   &amp;nbsp;   In this Conversation Lab, we introduced 14 types of calibrated questions:  Leads, Assessors, Motivators, Clarifiers, Continuers, Journalist (W\u2019s), Greasers, Hypotheticals, Sub-decisions, Confirms, Hooks\/Engagers, Isolators, Interjectors and Helping Verbs (be, do and have).   &amp;nbsp;   These concepts are from chapter 8 of the book Conversations: How to Manage Your Business Relationships One Conversation at a Time. (Available on Amazon, Audible and Kindle)&amp;nbsp;  &amp;nbsp;   Conversations About Conversations is available on Spotify, Apple, Amazon, YouTube and iHeartRadio. Visit conversations.biz\/podcast for links.   &amp;nbsp;   Conversations About Conversations \u2013 Episode 309    #ConversationsAboutConversations ","author_name":"Conversations About Conversations","author_url":"https:\/\/conversations.biz","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/28389431\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/88AA3C\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/item\/28389431"}