{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"Conversation Lab \u2014 Handling Upset People","description":"  In this Conversation Lab, we discussed the formula for handling people who are upset. We discussed the distinction 'upset' and then we role played handling upset people with a game I created called, &quot;That's right.&quot;   &amp;nbsp;   If you're committed to improving your skills in conversation leadership and management, I recommend listening to it.   &amp;nbsp;   LISTEN to the podcast on Spotify, Apple, Amazon, Google or iHeartRadio.   &amp;nbsp;   WATCH the Conversations About Conversations YouTube Channel: https:\/\/www.youtube.com\/@conversationleaders   &amp;nbsp;   Conversations About Conversations \u2013 Episode 308   &amp;nbsp;   #ConversationsAboutConversations ","author_name":"Conversations About Conversations","author_url":"https:\/\/conversations.biz","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/27956319\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/88AA3C\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/item\/27956319"}