{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"\ud83d\udd13 102: Scale, success, service, and hubs","description":"The state of the market, why Customer Success is driving community inside of organizations, and how we can partner to deliver value.  Resources about CS + Community:  Podcast: \ud83d\udd13 34: The \u201cS\u201d stands for \u201cSuccess\u201d Blog:  Building Scalable Customer Success Through Communities    ","author_name":"In Before The Lock","author_url":"http:\/\/ib4tl.fm","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/27388587\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/88AA3C\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/content\/155554140"}