{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"#49: A Practical Guide to Delivering Exceptional B2B CX","description":"In this one-off special of the B2B Insights Podcast, B2B International\u2019s Head of Growth, Nick Hague, welcomes his father, Paul Hague, to discuss the launch of the second edition of their book \u201cB2B Customer Experience: A Practical Guide to Delivering Exceptional CX\u201d. ","author_name":"B2B Insights Podcast","author_url":"http:\/\/b2binsights.libsyn.com\/website","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/26574954\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/88AA3C\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/content\/150332829"}