{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"S2EP21: TRIPLE WIN Tip #5\u2014Communicating with Patients Via Text","description":"Patient engagement and retention hinges on effective communication. But it can be challenging for a busy dental practice to keep in touch with patients between appointments. So, what if you could automate the process? On this episode of Dentist Brian Candy, I discuss why it\u2019s important to have a HIPAA-compliant text message system for your dental practice. I walk you through the benefits of communicating with patients via text, describing its potential to increase practice efficiency, decrease no-show rates and help patients follow important post-op instructions. Listen in for insight on safeguarding protected patient information in text messages and learn how Jet Virtual Consults automates the process of communicating with your patients for the TRIPLE WIN. Key Takeaways&amp;nbsp;&amp;nbsp; Why it\u2019s crucial for a dental practice to have a HIPAA-compliant SMS system How Jet Virtual Consults warns you if you try to send a text message containing protected patient information The benefits of communicating with patients via text re: post-op instructions How Jet Virtual Consults increases practice efficiency through automated patient reminders How to decrease no-show rates with a text message system for your practice Connect with Dr. Bryan McLelland Dentist Brain Candy Dentist Brain Candy on Facebook Dentist Brain Candy on YouTube Dentist Brain Candy Podcast Dentist Brain Candy App Dentist Brain Candy Continuing Education About Dr. Bryan McLelland Dr. Jawbreaker on YouTube Email bryanmclelland@hotmail.com Call (509) 922-2273 Resources&amp;nbsp;&amp;nbsp; Jet Virtual Consults ","author_name":"Dentist Brain Candy","author_url":"http:\/\/www.dentistbraincandy.com","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/26342934\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/88AA3C\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/item\/26342934"}