{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"S4 E2: Creating Superfans for Your Business with Brittany Hodak","description":"Customers are the lifeblood of any business and owners are always searching for ways to generate interest and build loyalty. Today\u2019s guest has built her own brand around filling this need. Brittany Hodak is an award-winning entrepreneur, author, and customer experience speaker. Her work has appeared on some of the largest media platforms in the world and you might even have seen her on Shark Tank. Brittany is an expert at helping businesses turn their customers into loyal fans and she wrote about it in a brand new book called Creating Super Fans. If you\u2019ve been looking for ways to connect with clients and prospects, this episode should give you a lot to think about.   Here\u2019s some of what you\u2019ll learn from this episode: How she became passionate about consumer behavior and brand loyalty. (4:43) How she got casted on Shark Tank and what that experience was like. (9:30) Brittany explains her brand and how she\u2019s built it. (13:35) The role that story-telling plays in brand-building. (21:55) The intersection of the customer experience and the employee experience. (25:49) A detailed explanation of the SUPER framework she\u2019s created. (33:07) A life lesson she picked up from her 3-year-old son. (37:13)   ABOUT OUR GUEST: https:\/\/brittanyhodak.com\/ GET MORE INFORMATION: https:\/\/advisordevelopmentshow.com\/     ","author_name":"Advisor Development Show with Karl Hoover","author_url":"https:\/\/www.teamhoover.figmarketing.com\/","html":"