{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"ChannelPro Weekly Podcast: Episode #247 - Pickles in a Black Box","description":"Do you like pickles? Do you like them enough to reach into a black box supposedly full of them and eat whatever comes out? We recommend re-thinking matters if your answer was yes. We also recommend tuning in to this week\u2019s show, in which Matt, Rich, and returning guest host Ed Correia, of Sagacent Technologies, discuss Datto\u2019s new EDR solution, some partner services you probably didn\u2019t know you can get from TD SYNNEX, ConnectWise\u2019s startlingly robust IT Nation Secure partner program, and the critical importance of mastering customer experience. Then do not miss their conversation with managed services consultant extraordinaire Nigel Moore of The Tech Tribe as he talks about the keys to prospering in shaky economic times. Send Nigel an email and he\u2019ll even give you a free copy of his book on the topic, Survive and Thrive: The MSP and ITSP Owners Guide to Surviving and Thriving in Uncertain Times. WAY better than a mystery pickle! Subscribe to ChannelPro Weekly! iTunes: https:\/\/itunes.apple.com\/us\/podcast\/channelpro-weekly-podcast\/id1095568582?mt=2  Google Podcasts: https:\/\/podcasts.google.com\/feed\/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&amp;amp;ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF  Spotify: https:\/\/open.spotify.com\/show\/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https:\/\/music.amazon.com\/podcasts\/a1d93194-a5f3-46d8-b625-abdc0ba032f1\/ChannelPro-Weekly-Podcast  More here: https:\/\/www.channelpronetwork.com\/download\/podcast\/channelpro-weekly-podcast-episode-247-pickles-black-box Topics and Related Links Mentioned: Datto Ships EDR Solution - https:\/\/www.channelpronetwork.com\/news\/datto-ships-edr-solution 4 Final Insights from TD SYNNEX\u2019s 2022 CommunitySolv Conference - https:\/\/www.channelpronetwork.com\/slideshow\/4-final-insights-td-synnex-s-2022-communitysolv-conference ConnectWise Investing in Partner and Product Security Readiness - https:\/\/www.channelpronetwork.com\/news\/connectwise-investing-partner-and-product-security-readiness How to Deliver Customer Experience Excellence - https:\/\/www.channelpronetwork.com\/article\/how-deliver-customer-experience-excellence Email address to get a free book from Nigel Moore: nigel@thetechtribe.com https:\/\/www.amazon.com\/Survive-Thrive-Surviving-Thriving-Uncertain\/dp\/064865642X Rich's ICYMI preview and quickie preview of the week ahead - https:\/\/www.channelpronetwork.com\/tags\/icymi ","author_name":"ChannelPro Weekly Podcast","author_url":"https:\/\/www.channelpronetwork.com\/","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/25063158\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/88AA3C\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/item\/25063158"}