{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"5 Hacks to Weave Constituent Experience Into Your Organzation pt 2","description":"Being an expert in user experience doesn\u2019t mean that you\u2019re an expert designer or programmer. User experience is about how constituents experience your nonprofit organization. Learn five user experience \u201chacks\u201d that come before technology\u2014and how to create a \u201cuser-centric\u201d experience of your organization. In pt 2 of this webinar hosted by Community IT Innovators' Johan Hammerstrom, Kyle Haines, Co-Founding Partner of Build Consulting, answers registrant and attendee questions to dig a little deeper into the concepts and how they can transform your thinking about your tech projects. The Five Hacks  Agree that user experience is important Focus on staff experience Evaluate your physical environment Map your constituent journeys Collect and act on feedback  ","author_name":"Transforming Nonprofits","author_url":"https:\/\/buildconsulting.com","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/25023279\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/0076ad\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/item\/25023279"}