{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"Hire Train Retain","description":"Stacie Humbles, Principal at Susan's alma mater, Arlington High School, has led the charge at analyzing the affects of the past two years not only on the students, but the teachers and staff at her school. This podcast is very unique and insightful into the difficulty of keeping a community in the midst of the pandemic fallout trauma. the emotional evolution of students and teachers during the pandemic the social skill issues of returning students how education is actively participating in healing The trauma responses of fight, flight, freeze or fawn  how being kind ultimately helps others heal \u201cThere are a lot of similarities between the systems of healthcare and education, with the biggest one being dealing with real people, at some of their rawest moments.\u201d \u201cEveryone came to us for the answers when the pandemic started but we didn\u2019t know the answers. We knew the experts but didn\u2019t necessarily have immediate answers.\u201d \u201cThe August after virtual learning was created, there was already the beginnings of burn-out.\u201d \u201cEveryone kept telling us to find balance but we couldn\u2019t figure that out as we were working 20 hour days, so we began working on Counter Balance.\u201d \u201cWe thought we would only be dealing with students who would be missing math or English skills and thought we could quickly bring them back up but that\u2019s when we were really surprised.\u201d \u201cSocial skills for kids and adults were gone. Everyone was absorbed in their screens.\u201d \u201cWe rewarded the kids for looking people in the eye, using a pleasant voice, saying hi - they would get bingo dabbed on the hand if they did. The kids got into it and the adults loved the results.\u201d \u201cI don\u2019t think we looked at the COVID as trauma on everyone in the beginning. At one point we had to realize that we were not normal either. Everyone went through trauma.\u201d \u201cEveryone was treating every situation as it was the most extreme crisis.\u201d \u201cThe trauma responses took their toll on the workforce. Burnout.\u201d \u201cEveryone is not as high performing as they were before the pandemic.\u201d \u201cIf you are feeling burned out, then we need to know why and figure out our role in it. Burnout has to be dealt with on the organizational level, not the individual level.\u201d \u201cEveryone needs their organization to have a means to work through burnout.\u201d \u201cWear your badge everywhere and have others start a conversation with you \u2013 in the service industry and can engage in conversation, that is key.\u201d \u201cTrying to get people in for the interview then to choose us was interesting. We would do anything and everything to stand out.\u201d \u201cThere are people that really want that human connection but they are very awkward in having it because we are out of practice and think we can just jump right in and have those conversations.\u201d \u201cPeople just wanted a battle, ready for a fight, the speak to the manager era. No one wanted a resolution but just wanted someone to get in trouble. That is still happening today.\u201d \u201cNow, during the last three years of pandemic that no one knew what was going on, restructuring society and now rebuilding, we are the ones that are to be here to get humanity through this.\u201d   LINKS & RESOURCES The One Thing by Gary Keller and Jay Papasan Sylvia Fuentes: Trauma and Toxic Stress Burnout Self-Test  https:\/\/www.mindtools.com\/pages\/article\/newTCS_08.htm Susan's Website: https:\/\/susangunnsolutions.com\/ SGS Phone: 888-994-3167 Money In, Money Out Book Matters Of The Heart Financial Practice Analysis Ask The Expert Conference Call ","author_name":"Money In, Money Out","author_url":"https:\/\/www.susangunnsolutions.com","html":"