{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"Interview with Leigh Carter, Senior Solutions Consultant at Zendesk","description":"Presentations and pitch decks can be highly effective, but there is no sales technique more persuasive than empathetic, inclusive communication. That\u2019s where Leigh Carter, a Senior Solutions Consultant at Zendesk, excels and adds value. Beyond process and procedure, customer-centric software-as-a-service (SaaS) products such as those offered by Zendesk encompass a narrative, collaborative dimension that Leigh believes is especially well suited to women. \u201cWhat (we) bring to the table is this sort of inherent, intuitive ability to drive consensus,\u201d she says. In this episode, you\u2019ll learn what differentiates consultative from transactional sales, which so-called \u201csoft skills\u201d are associated with the job of solutions consultant, and creative strategies for bringing stakeholders into alignment. Leigh\u2019s actionable sales advice includes: Doing your homework, being prepared to pivot, and leveraging the power of numbers \u2013 concrete metrics \u2013 to get everyone onto the same page. The conversation wraps up with Leigh\u2019s wish for the tech industry as a whole and a personal reflection on the incomparable power of interpersonal connection. \u201cTechnology can do enormous good in this world,\u201d says Leigh, \u201cbut what my time in the Peace Corps taught me is that \u2026 it\u2019s that relationship between two people that is most valuable.\u201d For episode resources and more info, visit our 2x Women in Tech website ","author_name":"2x Women in Tech","author_url":"https:\/\/www.risetotheoccasion.com\/2x-women-in-tech","html":"