{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"What I Know: GOAL Map, Not Journey Map Pt. 1","description":"A goal map starts with the goals your customer wants to achieve and shifts your KPIs. By measuring the things that your customer cares about, it&amp;nbsp;transforms how you do work. Find the show notes and more information at customerbliss.com\/whatiknow. ","author_name":"The Chief Customer Officer Human Duct Tape Show","author_url":"http:\/\/customerbliss.com\/podcast","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/23552945\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/1a97bb\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/content\/130747448"}