{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"What I Know: Principles Must Be Lived","description":"Principles shouldn\u2019t just be words on a wall. They should be used to&amp;nbsp;lead. In this episode, I share a powerful example from my time at Land\u2019s End. ","author_name":"The Chief Customer Officer Human Duct Tape Show","author_url":"http:\/\/customerbliss.com\/podcast","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/23509541\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/1a97bb\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/content\/130515833"}