{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"Setback to Success: When a Booming Travel Business Meets Covid- 69","description":"Kylie Chenn, Founder of Acanela Expeditions, shares her story of growing her email list and strategically using promotions to build a booming $5 million dollar travel business, and then how that came to a crashing halt as the global COVID-19 pandemic shut everything down. &amp;nbsp; Tune in to hear Kylie's secrets on how she worked hard and smart to turn an industry-wide shutdown into SEVERAL other successful businesses: a true setback to success story! &amp;nbsp; Some of Kylie's Top Tips  Use email marketing Don\u2019t be afraid to start a new product \u2013 test it and if it takes off, spin it off to a new brand\/channel, business, etc! Fail fast Don\u2019t avoid HR issues \u2013 talk with team members early and often. Don\u2019t avoid conflict!  &amp;nbsp; ","author_name":"Creative Counsel with Brittany Ratelle","author_url":"http:\/\/brittanyratelle.com\/podcast\/","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/22831223\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/88AA3C\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/item\/22831223"}