{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"BizOwner360 Series Ep 8: Support Your Customers  - Success, Experience, &amp; Service","description":"When in doubt, start with the customer. If it doesn't make sense for them, you're probably doing it wrong, or you shouldn't be doing it. &amp;nbsp; Today, we touch on the last part of the A-C-E-S framework which is support.&amp;nbsp; &amp;nbsp; It's a three-part strategy for your customers with three different areas of focus: (1.) customer success, (2.) customer experience, and (3.) customer service. &amp;nbsp; This should really be a part of your playbooks so tune in now and learn how you can ensure your success in these aspects of support.   Resource Links:  Brett Trainor Website (https:\/\/bretttrainor.com\/) Download Startup to Scaleup: A 4-Part Framework to Grow Your B2B Business to $10 Million (https:\/\/bretttrainor.com\/resources\/)  &amp;nbsp; &amp;nbsp; Connect with me and learn more about growing your business: Email: BT@BrettTrainor.com LinkedIn: https:\/\/www.linkedin.com\/in\/bretttrainor\/ YouTube:  https:\/\/www.youtube.com\/channel\/UCySoKsETeKxu-Fnf2VfE7Gg Facebook: https:\/\/www.facebook.com\/TrainorBrett Twitter: https:\/\/twitter.com\/Brett_Trainor Instagram: https:\/\/www.instagram.com\/bretttrainor\/   If you liked this episode, please don\u2019t forget to tune in, subscribe, and share this podcast. ","author_name":"BizOwner360","author_url":"https:\/\/bretttrainor.com\/podcast\/","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/21808103\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/88AA3C\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/content\/119500082"}