{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"How well are your salespeople serving your customers?","description":"I know you are concerned with sales.&amp;nbsp; It\u2019s easy to determine how well your people are selling to your customers. &amp;nbsp;That\u2019s what sales reports are for.&amp;nbsp; But your customers are more concerned with how well they are being served by your salespeople. &amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; Why is that important?&amp;nbsp; Because you are in it for the long run.&amp;nbsp; You don\u2019t want to just sell something to a customer, you want to build a relationship that lasts over time and results in years of sales.&amp;nbsp; In one sense, your business is not really a sales business, it\u2019s a relationship-building business. In this podcast, I drill down into one aspect of that:&amp;nbsp; Serving the customer. ","author_name":"Practical Wisdom from Kahle Way Sales Systems","author_url":"http:\/\/kahlewaygrowthsystems.libsyn.com\/website","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/21729656\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/88AA3C\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/content\/119043773"}