{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"Should the banking relationship manager die?","description":"A relationship manager has to make 20 calls, generate 8 leads and convert 5 of those to sell banking products. Daily. What was fundamentally set up to strengthen a relationship between a customer and their bank, the role has become a sales-heavy channel. And when RMs are&amp;nbsp; subject to high targets and rampant abuse, mis selling becomes the mainstay. So when a 70 year old is sold life insurance, and the relationship manager behind it is under pressure to meet their targets, we need to take a step back and assess the need for the role.&amp;nbsp; &amp;nbsp; Story originally reported by Arundhathi Ramanathan. Access it for free on https:\/\/the-ken.com\/podcastoffer\/ &amp;nbsp; Hosts: Anushka Chhikara &amp;amp; Olina Banerji. &amp;nbsp; With anecdotes from former relationship managers Satheesh and Vijay (names changed to retain anonymity). &amp;nbsp; Music and editing by Sameer Rahat of Baqsa Studios.  Are you a relationship manager who connected with this episode? Write to us on podcast@the-ken.com ","author_name":"Unofficial Sources","author_url":"https:\/\/the-ken.com\/","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/21112130\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/88AA3C\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/item\/21112130"}