{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"Ep. 031 - 9 Customer Service Mistakes Amazon Sellers Make &amp;amp; How to Avoid Them (WEBINAR)","description":" Today I\u2019d like to share the audio from a recent webinar I cohosted with Katie, Kenly, and Brittany of&amp;nbsp;Kaspien. They're wonderful people and know a ton about Amazon customer service!  Kaspien is \u201ctech- enabled growth marketplace based out of Spokane, Washington. They offer a range of services. I\u2019ve met some of their leadership and they\u2019ve been an Amazon seller since 2008! They know their stuff. They introduce themselves much better than I could at the beginning of the presentation. Show notes: sellersmile.com\/031 Show Links   Kaspien   Support the show! &amp;gt;&amp;gt;&amp;gt; Leave us a review and rating in iTunes, or wherever you get your podcasts! Please and thank you. :) Have an inquiry related to the podcast?! &amp;gt;&amp;gt;&amp;gt; Email us: keepsmiling@sellersmile.com. This show is produced by SellerSmile, your e-commerce customer service team. ","author_name":"Keep Smiling: The E-Commerce Customer Experience Podcast","author_url":"https:\/\/www.sellersmile.com\/","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/20350076\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/88AA3C\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/content\/167736193"}