{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"E161 \u2013 Successfully Shifting from Services to SaaS (Gary Gaspar, Marker.io)","description":"In today\u2019s episode, Joe talks to Gary Gaspar, the co-founder and CEO of Marker.io - a platform that encourages a simple way to report bugs on live websites and collect client feedback along the way. This 6-member team with over 2M feedback reported and 1,500 plus customers, continue to make it easier for people to report live website issues in real time.&amp;nbsp; &amp;nbsp; Gary shares how he met his two co-founders at a totally unexpected place, shutting down the agency to focus on growing the business, the integrations they planned as they expand, and focusing more on conversion than website traffic.&amp;nbsp; &amp;nbsp; Episode Resources:  Gary is on LinkedIn, Twitter Marker.io New  MRR Merch, discount code: AUGUST31 Leave an  Apple podcast review or binge-watch past episodes Visit the WPMRR Community The 2021 WPMRR Virtual Summit  &amp;nbsp; What to Listen For:  00:00 Intro 06:35 Welcome to the pod, Gary! 07:25 Instead of a live chat, Marker.io utilizes capture screenshot with annotations 12:34 Why there are 3 co-founders 20:25 Shutting down the agency and going full-time&amp;nbsp; 23:33 The value of owning your company despite having a low paycheck 26:57 It took a while to find the right product-market fit, future plans 30:18 Marker.io was built with integrations in mind 34:35 Original business structure attracted non-targeted customers 37:37 Build relationships with folks to reach more people in the community 41:58 It\u2019s useless to do all the marketing channels 47:01 SEO and integration marketing works 49:24 Finding the right person to join the team 53:16 Giving the team a lot of creative freedom  ","author_name":"WPMRR WordPress Podcast","author_url":"https:\/\/wpmrr.com\/","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/20318063\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/88AA3C\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/item\/20318063"}