{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"Community Values vs. Company Values","description":"How do community values and company values interact, and can they improve company culture? In this episode, we hear from Ohad Hecht, CEO of Emarsys, a SaaS Omnichannel Customer Engagement Platform. Ohad shares his experiences elevating company culture on a global scale and translating those values between various cultures. References: [5:00] Greg introduces Ohad Hecht, CEO of Emarsys. https:\/\/emarsys.com\/ [12:59] Ohad references \u201cDelivering Happiness\u201d by Tony Hsieh.  https:\/\/www.amazon.com\/Delivering-Happiness-Tony-Hsieh-audiobook\/dp\/B003QADCNS\/ref=sr_1_1?crid=3IKMH76TU9ZGX&amp;amp;dchild=1&amp;amp;keywords=delivering+happiness&amp;amp;qid=1617639802&amp;amp;s=books&amp;amp;sprefix=delivering+%2Cstripbooks%2C291&amp;amp;sr=1-1 [30:02] Greg references Forbes article featuring interview with Ohad Hecht, \u201cInstead Of Accepting Two Acquisition Offers They Doubled Down On Company Culture, Here's Why.\u201d  https:\/\/www.forbes.com\/sites\/brettonputter\/2019\/05\/09\/instead-of-accepting-two-acquisition-offers-they-doubled-down-on-company-culture-heres-why-culturegene-interview\/?sh=18d65e02e6bb Key Takeaways: Companies at any scale require glue to hold everyone together; culture is this glue. As you guide a company\u2019s culture, hire people who want to support that culture. Is customer service important? Look for people with a passion for providing an outstanding customer experience. Do you need a highly adaptive workforce? Look for people who embrace and lead continuous improvement. ","author_name":"The Culture Thesis","author_url":"http:\/\/theculturethesis.libsyn.com\/website","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/18958496\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/88AA3C\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/item\/18958496"}