{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"EP4.10: How to REALLY hear what\u2019s on your team\u2019s mind","description":"Conversation is a powerful way for leaders to inspire and motivate their teams. It's also an opportunity to learn and make more effective decisions. Yet, engaging in conversations across an organization isn't always easy. In this episode of LeaderLab, we are joined by Dave MacLeod, CEO and co-founder of ThoughtExchange, to explore the importance of conversations in organizations. Based on his research and insights shared in his new book, Scaling conversations: How leaders access the full potential of people, he offers strategies leaders can use to engage in more meaningful, inclusive and productive conversations across teams. Dave shares the following insights: There's never been a more important time to include as many voices in the conversation: \u201cThere are a lot of problems to solve [in our organizations] and a lot of pressure to do it. There's a lot of change to our life and a lot of recognition of systemic racism and the recognition of power to drive our business, and there\u2019s never been a more important time to hear from everybody who's impacted by these things. We\u2019re at an exciting moment where leaders feel they can admit they have bias and enter the right conversations that will move things in the right direction. \u201cThat\u2019s maybe a really exciting moment right now... that people can say, \u2018Yeah, I agree. I admit I have bias. So now what?\u2019\u201d When dealing with polarizing topics, search for the common ground. \u201cThere\u2019s ways to solve problems for two people who think very differently about how to make their business run faster and the same mechanism actually works when you have people who disagree strong \u2013 you have to find the common ground between them.\u201d Use technology and tools to eliminate our bias from conversations. \u201cThe idea of getting people to share ideas and listen to each other without knowing exactly who said them will get us to really think deeply about and empathize with each other\u2019s points of view.\u201d Pick up Dave\u2019s book to learn more strategies to scale conversations in your organization. Order Scaling conversations: How leaders access the full potential of people here: https:\/\/www.thoughtexchange.com\/scaling-conversations\/ Meet Dave MacLeod Dave MacLeod is the CEO and a co-founder of ThoughtExchange, the essential Enterprise Discussion Management platform for scaling conversations. Dave\u2019s expertise helped create the game-changing platform that\u2019s used by millions at some of the world\u2019s largest organizations like GE Healthcare and McDonald\u2019s. From corporations to schools, ThoughtExchange invites participants to share insights anonymously\u2014removing bias and getting the most important ideas in front of the leaders who make them happen. Dave is also the author of Scaling Conversations: How Leaders Access the Full Potential of People. Prior to ThoughtExchange, he was a successful entrepreneur who designed businesses and events focused on analog group communication innovation. Outside of work, Dave keeps busy as a dad of three who loves the outdoors. About TILTCO TILTCO is a boutique consulting company that helps leaders define and execute their strategies in order to achieve extraordinary business and personal results. Founded by Tineke Keesmaat, she brings her 20 years of leadership consulting experience rooted at McKinsey & Company and Accenture to supports today\u2019s leaders achieve exceptional results. ","author_name":"LeaderLab","author_url":"http:\/\/tiltco.ca\/","html":"