{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"Episode 40: SOLABS' New Tagline, Our Q1 Performance and The Importance of System Ownership w. Philippe Gaudreau","description":"The QM Insights podcast show is back on its mission to help SOLABS\u2019 clients learn from experience. In today\u2019s episode, the team discusses SOLABS\u2019 performance over Q1 2021, how we got to the Learn From Experience tagline and the importance of System Ownership procedures. Etienne Langlois, SOLABS\u2019 Marketing Coordinator is taking over as today\u2019s host while Ericka is taking a break for health reasons. Philippe Gaudreau, SOLABS\u2019 CEO, is our guest today! &amp;nbsp; 0:36 Etienne introduces today\u2019s guest: Philippe Gaudreau 1:14 SOLABS\u2019 performance in Q1 2021 4:13 New resources in SOLABS\u2019 Knowledge Base 5:50 Etienne explains the reasoning behind SOLABS\u2019 new tagline: Learn From Experience 6:36 Philippe discusses how QM10 allows our clients to learn from experience 10:25 What is System Ownership and why is it critical in today\u2019s world? 14:14 We recommend having System Ownership procedures for QM10 and any other softwares you use 14:56 Thanks to our clients for listening and our best wishes! 15:47 How to contact us ","author_name":"SOLABS QM Insights","author_url":"https:\/\/docs.solabs.com\/hc\/en-us\/sections\/360007304234-QM-Insights-Podcast","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/18779993\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/88AA3C\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/item\/18779993"}