{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"Driving Growth by Identifying the Root Cause of Customers\u2019 Pain","description":"Businesses solve a problem for a specific audience. But many leaders make the mistake of identifying symptoms rather than the root cause. John Campbell, CEO of Cambium Learning Group, shares how his organization drills down to find underlying pain points for students and teachers and develops new platforms to address those core needs. ","author_name":"CEO Campfire Chat","author_url":"https:\/\/sterlingwoods.com\/ceo-campfire-chat\/","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/18594305\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/88AA3C\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/item\/18594305"}