{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"Angry, but Not Rude: A Lesson I Learned from My Friend Rich","description":"Years ago, I learned a great technique for managing my anger when dealing with very frustrating situations - especially when it requires interacting with other people. I learned this valuable lesson somewhat by accident as I listened to how my good friend Rich handled a thorny travel situation as he held his phone off to the side with me on the other end. &amp;nbsp; I don't think that I ever told Rich about the lesson he didn't know he was teaching. But it has stuck with me and been a handy tool when I want to be sure I manage myself well in difficult interactions. &amp;nbsp; I hope you find it as valuable as I do. ","author_name":"On My Drive Home","author_url":"https:\/\/onmydrivehome.com\/","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/17800400\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/88AA3C\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/item\/17800400"}