{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"Outstanding Customer Service with Justin &amp; Jessica Ellett","description":"Justin &amp;amp; Jessica share two invaluable nuggets, vital to any business:  Empower your team to make decisions.&amp;nbsp; Show appreciation to those who work behind the scenes. Provide excellent customer service.&amp;nbsp; Be transparent and do right by your customer.  When others feel your caring and authenticity, you will have the opportunity to earn their trust and respect.&amp;nbsp; That is how great relationships can start and flourish.&amp;nbsp;&amp;nbsp; \u201cRemember to take care of others, to give back to others, show appreciation, be mindful of how people perceive you, and just be a good person\u201d. ","author_name":"Referral Secrets podcast","author_url":"http:\/\/referralsecrets.com","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/16845908\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/88AA3C\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/item\/16845908"}