{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"Get A Grasp Of The Obvious","description":"In this episode, Susan is joined by long time friend and well known colleague, Sandy Pardue of Classic Practice Resources, to talk about hot topics! A consultant for over 25 years, Sandy shares her knowledge and tips with listeners in 5 obvious choices needed to ensure practice stability going forward, through the fall and OUT of 2020! &amp;nbsp; Episode Highlights  Covid-19 resurgence&amp;nbsp; 5 obvious choices&amp;nbsp;  Quotes &amp;nbsp; \u201cIt is really important that the team has confidence and stays positive.\u201d &amp;nbsp; \u201cWe are in a relationship business.\u201d&amp;nbsp; &amp;nbsp; \u201cYou are either patient focused, or self focused.\u201d&amp;nbsp; &amp;nbsp; \u201cAs the leader of the practice if you want your team to follow you, then you need to care for them. Compassion goes a long way.\u201d&amp;nbsp; &amp;nbsp; \u201cHave you implemented a system so you know If there are accounts that are overdue by 30 day, by 60 days?\u201d&amp;nbsp; \u201cIf you can wait, do so.\u201d \u201cBusiness slowed down and I started looking at these reports\u2026 and something seems off.\u201d&amp;nbsp; \u201cPatients that are just patients, that are not loyal, they will change offices so fast, and they are not referring.\u201d&amp;nbsp; &amp;nbsp; Links &amp;amp; Resources&amp;nbsp; Sandy Pardue:&amp;nbsp; https:\/\/classicpractice.com Sandy's Podcast: Dental Drill Bits (iTunes, Google, Stitcher, etc) Susan\u2019s Website: https:\/\/susangunnsolutions.com&amp;nbsp; Susan\u2019s Books: https:\/\/susangunnsolutions.com\/shop\/ ","author_name":"Money In, Money Out","author_url":"https:\/\/www.susangunnsolutions.com","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/16542092\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/88AA3C\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/content\/86863340"}