{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"Episode 1: AI Innovations for the Customer Experience","description":"The pandemic has completely upended the ways merchants engage their customers. Retail technology has moved to the forefront, as consumers rely more than ever on mobile apps and self-service checkouts to execute their shopping journey. How should retailers respond to these changing circumstances? Find out in this conversation between technology power couple Sarah-Jayne and Dean Gratton, and experts from Box Technologies\u2014a leader in customer engagement that works with brands such as Sainsbury's, HSBC, Superdry, and Pizza Hut. ","author_name":"Retail Tech Chat","author_url":"http:\/\/retailtechchat.libsyn.com\/website","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/16333976\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/88AA3C\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/content\/85543244"}