{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"Joy at Work: Leadership Lessons from a Year Like No Other with Callie Field","description":"T-Mobile Executive Vice President of Customer Care Callie Field returns to Joy@Work to discuss what she\u2019s learned leading 14,000 employees during a tumultuous year. She discusses transitioning her customer care team to work remotely, meeting the challenge of systemic racism, and how she and the T-Mobile team have navigated their merger with Sprint during a global pandemic. &amp;nbsp; Joy@Work is produced by Kearney, a global management consulting firm. We help our clients reach their full potential and find the way forward during uncertain times. Learn more at kearney.com\/joyatwork. ","author_name":"Joy@Work from Kearney","author_url":"https:\/\/www.kearney.com\/joyatwork","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/16057637\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/7823dc\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/content\/83798060"}