{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"006 - Understanding Customers' Needs with Janet Zuccarini","description":"On this episode, Michael is joined by Janet Zuccarini, restaurateur, founder and owner of the Gusto 54 Group. Running a business that depends on customers can be very rewarding, but it can also be very difficult, especially during this time of COVID-19. Michael and Janet will talk about how to adapt to customers\u2019 needs, the limitations and learning from living and working in self-isolation, exploring online markets, and other alternate ways to reach customers. ","author_name":"BMO Business Unplanned with Michael Hyatt","author_url":"https:\/\/www.BMO.com\/SmallBusinessPodcast","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/15930335\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/2884a9\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/item\/15930335"}