{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"DC144 Sunday Times Website Dark Pattern","description":"This is a short episode on the dark pattern of not allowing a customer to leave a service without unnecessary effort. The Sunday Times website does not allow users to cancel their digital subscription on the site. It took a 15 minus chat online to accomplish what should take one minute and a couple clicks. Hear all about it and think about what decisions like this mean to an organization hell-bent on annoying customers. The Dark Patterns website referred to in this episode is at https:\/\/darkpatterns.org They do a really good job writing about and classifying&amp;nbsp; dark patterns. Thank-you, Harry Brignull and Alexander Darlington. The Sunday Times article on the French philosopher Levy is at https:\/\/www.thetimes.co.uk\/article\/bernard-henri-levy-interview-coronavirus-has-sent-the-world-into-psychotic-delirium-lz5sn8gnn ","author_name":"Design Critique: Products for People","author_url":"http:\/\/www.designcritique.net","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/15535697\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/88AA3C\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/content\/80447798"}