{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"Episode 33: Post-pandemic trends in e-commerce","description":"The COVID-19 pandemic is changing the way we\u2019re working, shopping, living and planning for the future. In this episode, we discuss shifts in e-commerce to accommodate an influx in shoppers and expansion of the supply chain. We also revisit predictions from two years prior when we first spoke with Matt Powers, executive vice president for retail and e-commerce distribution at JLL. &amp;nbsp; 2:05 \u2013 Companies are not focusing on a single building in a single market, they\u2019re looking to roll out a true network. &amp;nbsp; 4:00 \u00ad\u2013 Tertiary markets are as hot as they have ever been. 6:33 \u2013 Consumers are more cautious in their shopping experience. 8:33 \u2013 Starting to see a shift in the supply chain from global to regional. 9:35 \u2013 Many retailers recognize the need to open a large presence closer to major metros and a secondary presence in tertiary markets to fulfill customer needs. 13:24 \u2013 How different generations experience online shopping. 14:23 \u2013 Opportunities for online ordering and pickup in the wake of the pandemic may create problems for inventory, especially in areas of cold storage. 15:15 \u2013 Consumers forced to do \u201cBOPIS\u201d (Buy Online Pickup In Store) during the pandemic will now be more comfortable with this shopping method going forward. 18:40 \u2013 The future is bright for grocery and their delivery services. 18:56 \u2013 Following up on predictions from two years prior. 19:38 \u2013 There\u2019s a continuing demand and driver for e-commerce to arrive at the end customer more quickly. 21:15 \u2013 Some companies are more sophisticated and ready to approach e-commerce and supply chain conversations, and others want to hear success stories and best practices before they take the next step. ","author_name":"JLL Chicago Industrial Real Time","author_url":"http:\/\/ChicagoRealTime.show","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/15023396\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/88AA3C\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/item\/15023396"}