{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"Episode 55: Crucial Conversations during Crucial Times","description":"In this podcast, Brenda Shafer shares tips on how to develop skills in having crucial conversations that are productive and successful.&amp;nbsp; She encourages listeners to start with heart, focus on what you really want, master your story, keep it &quot;safe&quot; and how to use contrasting statements to fix misunderstandings. More information on the book, &quot;Crucial Conversations: Toos for Talking when stakes are high Read the transcript ","author_name":"UMN EXT Youth Development Podcast","author_url":"http:\/\/uofmcyd.libsyn.com\/website","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/14878175\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/88AA3C\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/content\/76116680"}