{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"Personalizing the Customer Experience with a Sense of Urgency | NE Property Management","description":"How do you use data to enable your on-site team to get a lease? How can the marketing and sales teams work together to drive a better customer experience?&amp;nbsp;&amp;nbsp; On today\u2019s show, Andy Medley and co-host Muhammad Yasin are discussing the answers to these questions and more.&amp;nbsp;&amp;nbsp; Hear how Desiree White and Colin Cloud from NE Property Management approach marketing to equip their onsite staff while ensuring the customer experience is world-class. For them, the focus is on curating the highest quality traffic online to create a higher opportunity for conversion once the visitor schedules a tour.&amp;nbsp; Key Takeaways  Use training to align sales and marketing teams.&amp;nbsp; Focus on quality over quantity.&amp;nbsp; Customer service trumps everything else.&amp;nbsp;  Resources and Links Discussed:  Connect with Desiree White: https:\/\/www.linkedin.com\/in\/desiree-white-873abb12\/ Connect with Colin Cloud: https:\/\/www.linkedin.com\/in\/colin-cloud-041117b7\/ Learn more about NE Management: https:\/\/www.nemanagement.net\/ Connect with Andy: https:\/\/www.linkedin.com\/in\/andymedley\/ Connect with Muhammad: https:\/\/www.linkedin.com\/in\/muhammadyasin\/  ","author_name":"The Bridge","author_url":"http:\/\/bridgepodcast.libsyn.com\/website","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/14074739\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/87A93A\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/item\/14074739"}