{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"Ep. 024 - COVID-19 and Strategies for Amazon and Online Customer Service (3-17-20)","description":"We review how the COVID-19 outbreak is affecting our clients\u2019 e-commerce businesses, plus ways to prepare your support team to communicate supply chain disruptions to your customers. Show notes: www.sellersmile.com\/024 Want to support the show?! &amp;gt;&amp;gt;&amp;gt; Leave a review and rating in iTunes, or wherever you get your podcasts! Please and thank you. :) Have an inquiry related to the podcast? &amp;gt;&amp;gt;&amp;gt; Email us: keepsmiling@sellersmile.com. This show is produced by SellerSmile, your e-commerce customer service team. ","author_name":"Keep Smiling: The E-Commerce Customer Experience Podcast","author_url":"https:\/\/www.sellersmile.com\/","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/13589462\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/88AA3C\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/content\/67431809"}