{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"From RPM to EPM: How are Experiences Per Mile impacting the industry?","description":"In this episode, Karen Piurkowski welcomes David Slump, President of HARMAN Connected Services. David leads the day to day operations and financial performance of HARMAN's Connected Services division and is a member of the senior leadership committee for HARMAN International. He has been with the company in various senior leadership roles for more than a decade. Here, David shares insights formed by his vast experience and talks about the changing automotive landscape. As a member of the Experiences Per Mile Advisory Council, he discusses the group\u2019s mission and why the participation of many diverse companies benefits the council and ultimately the industry as a whole.    Key Takeaways: [1:03] David Slump talks about the changes in the automobile industry during the last decade. [1:57] David shares how HARMAN coined the term \u201cExperiences Per Mile\u201d and its meaning. [3:00] David discusses what Experiences Per Mile mean to him. [3:21] David talks about how the shift from RPM to EPM is different from other shifts the automotive industry has faced in the past. [3:55] As the president of the HARMAN Connected Services division, David talks about his central strategy for delivering Experiences Per Mile. [5:01] David expresses his view on which types of companies should be involved in delivering Experiences Per Mile. [5:41] David talks about the areas of immediate impact on the consumer experience that are not OEM-centric and provides examples. [6:51] As a member of the EPM Advisory Council, David talks about the type of value that he sees in participating as a member of the Advisory Council. [7:15] David shares what inspired the creation of the EPM Advisory Council. [8:23] David explains how the Advisory Council benefit the end consumer. [8:56] David describes what type of accomplishments the Advisory Council will reach in the next year. [9:54] David talks about what success will look like for him as a member of the Advisory Council.   Sponsors Brought to you by HARMAN   Mentioned in this episode: Experiences Per Mile Advisory Council   Tweetables: \u201cThe automobile industry is all about the experience.\u201d #HARMANConnectsMe #technology #experiencespermile #autotive   \u201cIn my mobility experience, I want to be productive, I want to be entertained, I want to be safe, I want to be connected, and technology is the one that enables those things.\u201d #HARMANConnectsMe #technology #experiencespermile #connected  \u201cSuccess means having a solid group of companies and participants that are engaged in helping change the automobile industry for the good of the consumer.\u201d #HARMANConnectsMe #technology #experiencespermile #success #collaboration #change #automobile  ","author_name":"Experiences Per Mile","author_url":"http:\/\/car.harman.com\/podcast","html":"