{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"Why Customer Experience (CX) Comes First at Lenovo","description":"Lenovo\u2019s Dilip Bhatia talks 5G, voice interfaces, why companies need to do a better job managing the employee experience. &amp;nbsp; Byline: Dan Costa My guest on this episode of Fast Forward is Dilip Bhatia, the Vice President of global marketing and user customer experience at Lenovo. Lenovo makes laptops, desktops, and a whole range of personal computing devices. The company also has voice assistant for the home, and recently, for the office as well. Bhatia is a Lenovo veteran who has been leading Lenovo product development by putting Customer experience the top priority. We spoke at CES 2020 &amp;nbsp; &amp;nbsp; ","author_name":"PCMag - Fast Forward with Dan Costa","author_url":"http:\/\/www.pcmag.com\/podcasts\/fast-forward","html":"<iframe title=\"Libsyn Player\" style=\"border: none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/13063862\/height\/90\/theme\/custom\/thumbnail\/yes\/direction\/forward\/render-playlist\/no\/custom-color\/88AA3C\/\" height=\"90\" width=\"600\" scrolling=\"no\"  allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen><\/iframe>","thumbnail_url":"https:\/\/assets.libsyn.com\/secure\/item\/13063862"}