{"version":1,"type":"rich","provider_name":"Libsyn","provider_url":"https:\/\/www.libsyn.com","height":90,"width":600,"title":"That's How We Roll: Season 2, Episode 2 - Practical Mind Control","description":"Now featuring much, much improved audio. If you hated the audio in episode 1, don't worry -- it's all better now.0:oo - 1:30 Chris and Fred giving some intro thoughts\r\n1:30 - 2:50 Fred talks some about layout for Hero 6th edition\r\n\r\n2:50 - 9:00 Fred talks about the birth of his child\r\n\r\n9:00 - 15:00 Chris and Fred get a bit meta\r\n\r\n16:30 - 1:10:00 The talk turns to communication with the gaming community\r\n\r\nFred's early history in customer service\r\n\r\nChris' orginization of the Endgame Mini-cons\r\n\r\nThe three D's of building community\r\n\r\nGame evangelists\r\n\r\nHow to disseminate information\r\n\r\nHow community impacts sales for retailers and game companies\r\n\r\nWays lack of communication has hurt game companies\r\n\r\nA small bit of DFRPG talk\r\n\r\nThe use of forums in building community\r\n\r\nThe power of responding positively to negative reviews\r\n\r\nMind control through synergy\r\n\r\nMean what you are saying to your community\r\n\r\nCompartmentalize the negative and accentuate the positive\r\n\r\n1:10:00 Another cliffhanger for this week - "Transparency"\r\n\r\nFollow Chris and Fred on Twitter: @chrishanrahan or @EndGameOakland; and @fredhicks\r\n\r\nCall the voicemail at 1-301-637-7HAT (7428)\r\n\r\nor Email roll [at] evilhat [dot] com\r\n\r\nMusic by Finn Kish\r\n\r\nShow annotation provided by J. B. Mannon of At The Table.","author_name":"That's How We Roll","author_url":"http:\/\/thatshowweroll.libsyn.com","html":"