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  <title>Foundation Series - Crucial Accountability Skills</title>
  <description>Learn the globally proven ‘Crucial Accountability’ skills and principles to confidently manage performance and accountability.&amp;amp;nbsp; Inside this episode you’ll learn  Why performance conversations go off track and become emotional. The proven 30 second process to start strong and avoid emotion. How to talk about a performance problem with the person thinking you are making them the problem The one key skill to get performance back on track Master the art of accountability without using ‘Performance Improvement Plans’  Visit&amp;amp;nbsp;https://vitalsmarts.com.au/vsanzevents/&amp;amp;nbsp;to book a free internal briefing. Find out the real impact VitalSmarts training will have in your organisation. </description>
  <author_name>VitalBytes Podcast</author_name>
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