1 rich Libsyn https://www.libsyn.com 90 600 Want to know How to Deliver a Customer Service Experience That Disrupts the Competition and Creates FIERCE Loyalty? Join Joel Comm on Joel.LIVE today as he welcomes author Shep Hyken to the show! In Shep's new book, &quot;The Convenience Revolution&quot; shows how to leverage convenience as a powerful way to differentiate yourself from your competition. You’ll learn six compelling strategies to fuel your plan to create convenience for your customers. Each of these strategies are supported by numerous examples and case studies from many different businesses and industries that include huge Fortune 50 companies to small local businesses. The Joel Comm Show - A podcast about business, life and doing good stuff http://joelcomm.libsyn.com <iframe title="Libsyn Player" style="border: none" src="//html5-player.libsyn.com/embed/episode/id/7244135/height/90/theme/custom/thumbnail/yes/direction/forward/render-playlist/no/custom-color/88AA3C/" height="90" width="600" scrolling="no" allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen></iframe> https://assets.libsyn.com/secure/content/24364919