1 rich Libsyn https://www.libsyn.com 90 600 Adam Pascarella interviews Chris Voss, the former lead international kidnapping negotiator at the FBI and author of the bestselling book&amp;nbsp;Never Split The Difference. The episode begins with Voss explaining how he joined the FBI and became the agency’s lead international kidnapping negotiator (02:07 – 08:10). Adam and Chris then discuss the importance of emotion in every negotiation (08:11 – 14:07) and why Oprah Winfrey is one of the world’s best negotiators (14:08 – 18:26). The discussion then turns to Chris’s book, specifically the similarities between hostage negotiations and office negotiations (18:27 – 22:42) and how emphasizing loss can have a tremendous impact on negotiations (22:43 –&amp;nbsp; 30:21). Chris then discusses the power of “No” (30:22 – 33:29), why many people don’t like negotiating (33:30 – 36:32) and why “That’s right” and “How do you want me to do this?” are extremely powerful phrases in every negotiation (36:33 – 40:54). The episode concludes with Chris providing tips on how all of us can start becoming better negotiators today (40:55 – 45:56). For show notes and a transcript of this episode, visit www.thepowerofbold.com. The Power of Bold http://www.thepowerofbold.com/ <iframe title="Libsyn Player" style="border: none" src="//html5-player.libsyn.com/embed/episode/id/6419706/height/90/theme/custom/thumbnail/yes/direction/forward/render-playlist/no/custom-color/88AA3C/" height="90" width="600" scrolling="no" allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen></iframe> https://assets.libsyn.com/secure/content/20334613