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  <title>19: How Cross-Cultural Sensitivity Leads to a Better Healthcare Experience w/ Lisa DeRoche</title>
  <description>We’re all just asking for a little respect. We all have different backgrounds, cultures, income-levels, and experiences. Our co-workers, bosses, and customers all have different ways of seeing the world than we do. Those differences can divide us and make it harder to work together, or they can be a reminder to treat each other with the same respect we want to receive. That’s why cross-cultural sensitivity in the workplace is and always will be important. In this episode,&amp;amp;nbsp;Lisa DeRoche, VP of Human Resources at&amp;amp;nbsp;Brightpoint Health, discusses how promoting cross-cultural sensitivity and respect for both patients and peers leads to a better healthcare experience for everyone. </description>
  <author_name>Healthcare Simplified</author_name>
  <author_url>https://www.allegeant.net</author_url>
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