1 rich Libsyn https://www.libsyn.com 90 600 Our episode 1 guest, Joe Power discusses the importance of an effective customer service effort. Joe is the COO/President of Zero Energy Contracting. A graduate from Saint Marys University, Sobeys School of Bus. with Bcomm, Joe started in door to door alarm sales, developing marketing and communication skills. In 2010, he partnered to launch a green tech solar company in New Jersey, prior to entering the telecommunication industry. Today Zero Energy is a market leader in its space and one of the 2015 Inc 193 fastest growing businesses. They ensure their customers are &quot;Glad they met us&quot;&amp;nbsp; by developing the trust and understanding for their products, and their homes. Learn more about Zero Energy Contracting by visiting&amp;nbsp;www.zeroenergyco.com. For Business Leaders, By Business Leaders is a weekly podcast series brought to you by Lead2Goals, a business management consulting firm based in San Clemente, California. Learn more by visiting www.lead2goals.com. For Business Leaders, By Business Leaders http://lead2goals.libsyn.com/website <iframe title="Libsyn Player" style="border: none" src="//html5-player.libsyn.com/embed/episode/id/5997515/height/90/theme/custom/thumbnail/yes/direction/forward/render-playlist/no/custom-color/88AA3C/" height="90" width="600" scrolling="no" allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen></iframe> https://assets.libsyn.com/secure/content/18043526