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  <title>The Unauthorized Practice of Public Adjusting (UPPA): Affecting Insurance Companies and Policyholders Alike</title>
  <description>To quote  Robert Baker's published piece on the Unauthorized Practice of Public Adjusting (UPPA), &amp;quot;The unlicensed practice of public adjusting is a vehicle of consumer fraud that preys on some of the most vulnerable elements of our society. The disaster-stricken, the elderly, the unsophisticated and those for whom English is a second language. Individuals losses range from a couple of thousand to tens of thousands of dollars. And frequently, victims are left without a remedy, because UPPA offenders just disappear or are not worth suing.&amp;quot; Our experts discuss this timely issue - what it is, who is affected, and what can be done to stop it - in this episode. &amp;amp;nbsp; [01:52] What is the unauthorized practice of public adjusting and how and when did it start? [05:46] How did the practice of UPPA develop and get worse over time? [10:00] Do insurance agents ever assist in claims and does it cause confusion? [13:19] How prevalent is the problem and are some states worse than others? [15:25] In terms of dollars, what does this practice cost policyholders and/or the insurance industry? [22:18] What has been done to counteract this practice and who is doing it? [25:42] How are the insurance industry and public adjusters united in addressing this issue? [27:35] Have insurance companies taken a position on this topic? [32:08] Once claims have been settled, do homeowners have any recourse? [34:14] Real world examples of unlawful public adjusting activity. [38:28] Recommended resources for home and building owners who may experience the illegal activity. [40:00] What is being done to educate consumers about this issue? [42:04] Additional thoughts from the panel. &amp;amp;nbsp; Panelists:  Art Jansen, Chief Executive Officer – Jansen/Adjusters International Jim Beneke, President – The Beneke Company/Adjusters International Brian Goodman, Principal – Kramon &amp;amp;amp; Graham PA Steve Badger, Attorney/Senior Partner – Zelle LLP Todd Thomas, Executive Director of Consulting Services and member of the&amp;amp;nbsp;Society of Risk Management Consultants – Adjusters International  Moderator:  Brianna Moyer, Digital Marketing Manager – Adjusters International  &amp;amp;nbsp; Mentioned in This Episode:  Adjusters International Adjusting Today National Association of Insurance Commissioners (NAIC) National Association of Public Insurance Adjusters (NAPIA) Consumer Protection Agency  </description>
  <author_name>Property Insurance Roundtable</author_name>
  <author_url>http://www.adjustersinternational.com/</author_url>
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