1 rich Libsyn https://www.libsyn.com 90 600 One of the most important applications of service design is in the government or public services sector, where there is a big potential to create efficiency and meaningful change. We talk with Benjamin Taylor, who is a consultant in public services. As the founder of RedQuadrant management consultancy and a Chief Executive of the nonprofit Public Service Transformation Academy, Benjamin has a long history of innovating public services. Check out the show notes for all references and links. ________ Feedback loops are crucial in service design! Please take a moment to share your thoughts about this show at whyservicedesignthinking.com/feedback ________ Love what you hear? Please subscribe, rate, and review us. Each review goes a long way. As always, thank you for listening! Why Service Design Thinking http://whyservicedesignthinking.com <iframe title="Libsyn Player" style="border: none" src="//html5-player.libsyn.com/embed/episode/id/5244794/height/90/theme/custom/thumbnail/yes/direction/forward/render-playlist/no/custom-color/88AA3C/" height="90" width="600" scrolling="no" allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen></iframe> https://assets.libsyn.com/secure/item/5244794