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  <title>AI Agents, Not AI Doctors: Building Healthcare's Operating System with Boris Jinjolava, MD</title>
  <description>In this episode, Christian Steinert sits down with Boris Jinjolava, MD — a former ICU and general practice physician turned founder and CEO of ViClinic, an AI automation and agentic orchestration platform for healthcare organizations. Boris shares the winding path from bedside medicine to pharma management to building an AI-native healthcare operating system, and makes the case that healthcare's real problem isn't clinical decision-making — it's fragmented data and broken coordination between patients, providers, and payers. The conversation covers why AI should be treated as an orchestration layer rather than a standard SaaS product, how ViClinic's agents support pre-visit intake through prior authorization and claims (RCM), why Boris believes patients — not platforms — should be the hub for their own health data, why he's skeptical that custom-trained healthcare LLMs are still worth building, and his long-term vision for a shared data-exchange system connecting patients, providers, and payers. Boris's LinkedIn:&amp;amp;nbsp;https://www.linkedin.com/in/borisjinjolava/  Website: https://viclinic.com/en </description>
  <author_name>The Healthcare Growth Cycle Podcast</author_name>
  <author_url>https://www.steinertanalytics.com/</author_url>
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