1 rich Libsyn https://www.libsyn.com 90 600 An international bank cut 45 jobs on the theory that AI could cover the work. Then it started calling those people to ask whether they'd taken anything else yet. Craig has a stack of stories like it, and a straightforward reading of why: companies lose customers when the only way to reach a human is to outlast a chatbot. He and Jim work through where the technology genuinely earns its place. Radiology is the clearest case — pattern-matching against millions of prior images, right something like 80% of the time against a human radiologist in the mid-60s. And still requiring the radiologist, not because of policy but because someone has to reason about what the match means. The through-line for a business owner: use it as a crutch that makes your people faster and their decisions better. Not as a replacement, and not autonomously. Agents are the next phase, and agents cannot think. Also in this segment: Jim and Craig on socialism, the Democratic platform, and the seventeenth amendment Craig's daughter, a merchant mariner, on studying Russian in St. Petersburg — and the line she brought home: &quot;one morning we woke up and we were all communists&quot; Craig reports 70 attendees at last week's Insider Session and previews the next: the three programs likely on your computer that never get patched, what to do about them, and the handouts that go with it. Free newsletter and Insider Session announcements: CraigPeterson.com Craig Peterson - Secure Your Business, Your Privacy, and Save Your Sanity https://cptt.libsyn.com/podcast <iframe title="Libsyn Player" style="border: none" src="//html5-player.libsyn.com/embed/episode/id/42602495/height/90/theme/custom/thumbnail/yes/direction/forward/render-playlist/no/custom-color/88AA3C/" height="90" width="600" scrolling="no" allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen></iframe> https://assets.libsyn.com/secure/item/42602495