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  <title>Why do you still have a front desk?</title>
  <description>In this episode of The Optometry Success Podcast, we challenge practice owners to reconsider whether they still need a traditional front desk. Chad shares how his practices use self-service check-in kiosks to address staffing challenges, reclaim office space and redirect payroll toward higher-impact roles. We also discuss how front-desk responsibilities can be reassigned or automated without sacrificing the patient experience. We’re not suggesting every practice eliminate its front desk. Instead, we want owners to question long-standing assumptions and consider whether a kiosk could solve staffing, efficiency or space challenges. &amp;amp;nbsp; Have a question for us to address in a future episode? Submit it here! &amp;amp;nbsp; Resources: Learn more about Partners in Profit Download the Practice Owner's Financial Toolkit 20/20 Money Ultimate Financial Success Masterclass OD Mastermind Interest Form Check out Adam's new book: How to Buy an Optometry Practice &amp;amp;nbsp; Subscribe on Apple Podcasts:&amp;amp;nbsp;https://shorturl.at/Fq1Ro&amp;amp;nbsp; Subscribe on Spotify:&amp;amp;nbsp;https://shorturl.at/jCtsk&amp;amp;nbsp; </description>
  <author_name>The Optometry Success Podcast</author_name>
  <author_url>https://sites.libsyn.com/604445</author_url>
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