1 rich Libsyn https://www.libsyn.com 90 600 Many consumer buying choices are now known to be ruled by subconscious emotions rather than rational thought and those decisions often get made in the “blink of an eye”. Design expert Jean Pierre Lacroix calls this the “Blink Factor” and he believes brands need to own the single emotion that triggers consumer choice in their category. Customer First Thinking http://www.customerfirstthinking.ca/podcast-main.html <iframe title="Libsyn Player" style="border: none" src="//html5-player.libsyn.com/embed/episode/id/42350825/height/90/theme/custom/thumbnail/yes/direction/forward/render-playlist/no/custom-color/88AA3C/" height="90" width="600" scrolling="no" allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen></iframe> https://assets.libsyn.com/secure/content/204865335