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  <title>Why B2B Companies Keep Serving &amp;quot;Lukewarm Tea&amp;quot;</title>
  <description>In this &amp;amp;nbsp;episode we explore one of the most common mistakes companies make when trying to grow: assuming every customer values the same things. Tom and Mary explain the &amp;quot;Lukewarm Tea Syndrome&amp;quot;—the tendency to average customer needs into one generic value proposition that resonates with no one. Through examples from airlines, pharmaceuticals, and B2B medical equipment, they demonstrate how needs-based segmentation can uncover opportunities that are often hiding in plain sight.&amp;amp;nbsp; </description>
  <author_name>The Accidental Marketer Podcast</author_name>
  <author_url>https://www.theaccidentalmarketer.com</author_url>
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